Services
- Hardware Replacement & Upgrades
- Virus & Spyware Removal
- Windows® Troubleshooting
- Networking (up to 15 clients)
Onsite service is available anywhere within a 30-mile radius of Baton Rouge, LA, as depicted in the map below. Service remains available for customers outside of the shaded area, though an Extended Range Fee will apply.
RemoteAssist
1) It's LocalWe're based in Baton Rouge, LA - not some overseas call center with tough-to-understand accents.
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2) Knowledgable HelpWhen you connect, you're connecting with someone who's been in the business of maintaining personal computers for over 10 years.
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3) It's AffordableNo need to sign up for overpriced service packages. Pay only for the time you use - that's all!
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- Ensure your computer is connected to the Internet.
- Contact Next Wave Technology Services @ 225.287.5233 and request help through RemoteAssist.
- Get connected in one of two ways:
- Go to https://join.zoho.com. Enter your name and the 9-digit access code given.
- A link with all of the information can be emailed to you. - Your computer will download and run the needed program. It works on either PC or Mac.
Pricing
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If you have a system that is currently under warranty, by all means contact the manufacturer first to obtain service.
However, if your system is older and out of warranty, you have a general question, or you're just looking for a better deal, then feel free to use the form below to submit a service request. Please try to be as specific as possible when describing your problem.
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You can now pay your invoice online or with your smartphone/tablet through PayPal. Click the Pay Now button or scan the QR Code on the left to get started. You can also click on one of the links in the invoice that was e-mailed to you.
Other accepted forms of payment include checks and credit/debit cards with one of the logos on the right. Although not preferred, cash will be accepted for the exact amount only. |